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ICM Insurance is now accepting credit card (Visa® and Mastercard®) payments online!

 

Accepting:


See our
FAQ

Call a Customer Service Representative to make your payment. Payments are accepted Mon-Fri, 8:00 am - 6:00 pm EST. Payments are not accepted by phone on weekends and Holidays.

 

1-800-426-2886 option #2

 

  • Pay with E-Check - instead of your debit card number, you will need your bank’s routing number and your account number. This number is available on the bottom of your check or from your financial institution (Bank).
  • Pay with Credit Card - Make your payment using Visa® or Mastercard®. You will need the card number, expiration date, the name on the card and the zip code for the credit card billing address. Why call with your credit card payment... Use our web site!

 

We are now accepting secure online payments using your credit or debit card (Visa® and Mastercard®). Click "continue" to proceed.

 

 

Make your payment

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions


Do you take debit cards?
Yes, as long as your debit card has a Visa® or Mastercard® logo on it. No PIN required.

Do you store my credit card information?
No. You will have to give your credit card information each time you call to make a payment.

What are the advantages of paying online using my credit card?

  • Safe and Secure
  • No delays in mail time
  • No check to write
  • No currency conversion calculations

Which credit cards do you accept?
We accept Visa® and Mastercard®.

If I pay using my credit card, will my payments be automatically charged to my credit card each month?
No, each payment is a one time transaction. You must initiate each additional payment by calling Customer Service.

Are there any restrictions on the amount I can pay using my credit card?
Yes. The maximum amount you can pay is limited to the payoff balance of your policy.

When will my credit card payment be posted to my policy?
Allow two (2) business days for the payment to be applied to your policy.

 

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What is an E-Check?
Similar to a debit or check card, the E-Check electronically debits a checking account. To make an E-Check payment you will need your bank’s routing number, sometimes referred to as the Transit Number or the ABA number, and your account number. This information is available on the bottom of your check (click here to see sample check) or from your Bank. An example of where to find this information on a check is also available online when an E-Check payment is made.

Can I use any type of check as an E-Check?
E-Check payments can be made from regular U.S. checking account in US dollars. Checks issued from money market accounts, credit card companies, mutual funds, brokerage accounts, home equity or other lines of credit cannot be processed as an E-Check. Personal checks are also accepted by mail.

Do I need a paper check to make an E-Check payment?
No, a paper check is not required. You will need the account holder’s name, the bank’s routing number, the account number, and the policy number.

What types of payments can be paid with an E-Check?
You can make a partial or full payment for the invoiced amount. If making a partial payment please allow enough time to pay the remaining balance before the due date.

When will my bank account be charged for the E-Check payment?
Your bank account will be charged overnight for payments made Monday through Friday prior to 3:00 PM EST and the next night for payments made after 3:00 PM EST.

What if I don’t have adequate funds in my bank account when I make an E-Check payment?
Your bank balance is not accessed at the time an E-Check payment is made. You are responsible for ensuring that adequate funds are available in your checking account. Your E-Check payment will be accepted by phone and processed to your bank as described in the previous question.

If funds are not available, for the E-Check payment, or the account is invalid or closed, ICM Insurance Company will be notified one to three days after the original payment was made and you will receive notification by mail. A $25 return E-Check fee will be charged to the policy.

What if I have additional questions about E-Checks?
Call customer service (800) 426-2886 option #2.

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