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For your convenience we have provided information for you to contact
us by phone, fax, email, or mail to report a claim, make your payment,
or make changes to your policy. You will also find much of this
information on your printed documentation you received in the mail.
Customer Service Department
Available 8 am - 7 pm (EST) Monday - Friday
1-800-ICM-AUTO (426-2886) (Option 2)
1-888-913-6346 (Fax)
Email Us
Claims Department
Available 8 am - 7 pm* (EST) Monday - Friday
1-800-ICM-AUTO (426-2886) (Option 3)
1-888-913-6346 (Fax)
*New claims can be reported 24/7
Agency Licensing Department
Available 9 am - 7 pm (EST) Monday - Friday
1-800-ICM-Auto (426-2886) (Option 5)
1-888-913-6346 (Fax)
Mail Payments
ICM Auto Insurance
PO Box 20850
Indianapolis, IN 46220-0850
Mail Correspondence
ICM Auto Insurance
PO Box 20850
Indianapolis, IN 46220-0850
Mail Overnight
ICM Auto Insurance
4720 Kingsway Drive, 5th Floor
Indianapolis, IN 46205
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